The Opportunity
The Opportunity: This role offers a proactive, motivated and tech savvy team player the opportunity to join a dynamic team, high performing team.
You will support our partners- Coles with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores.
This is a Part time6 Month Fixed Term opportunity working 4 days on, 4 days off between 4:30pm and 9:30pm
Why you want to work for our team
Working within a custom designed modern building with free on- site secure parking
Supportive, fun and encouraging team earning above award wage
Career progression making use of our extensive learning and development program.
Discounts Hub with exclusive discounts across major Australian retailers
Your key responsibilities
Working within a fast-paced Contact Centre environment that operates 24/7 and provides Contact Centre services to our partners
Work in a control room environment, monitoring alarm systems
Manage high volume of outbound calls to field technicians and stores
Accurately enter data
Deliver customer service to our partners and our field-based team members in our state of the art technical and sustainability centre
You will be required to have
Demonstrated experience using multiple systems concurrently
A high level of attention to detail
Customer service experience within a Contact Centre environment - preferred
Previous experience in a Technical Support or service role - preferred
If you would like to be part of a growing Australian Facilities Management business, we would love to hear from you.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
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