About Us
The Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and accessible administration of justice, including court administration and security. The Division provides administrative support to the courts listed: Nova Scotia Court of Appeal, Supreme Court of Nova Scotia (including Family Division), Provincial Court, Family Court, Small Claims Court, Probate Court and Bankruptcy Court. The courts act independently from the government to address individual cases. For more information on the Department of Justice Court Services, visit https://novascotia.ca/just/Court_Services/
As a Justice Officer, you will provide a broad range of administrative support, be the first point of contact for the public and clients of the Court system, receive and balance monies paid into the court, enter and retrieve data from automated systems, record and process documentation, adhere to policies and processes, maintain filing systems, and work as a team player.
Primary Accountabilities
* Receive and respond to requests relating to all court matters dealt with by various levels of court by telephone, fax and email.
* Receive and record all monies paid to the court, balance monies received on a daily basis, prepare daily cash reports and bank deposits in accordance with departmental account procedures.
* Process correspondence and other documentation received electronically, by mail, fax or otherwise.
* Maintain court filing systems by entering data in automated and manual systems, filing and retrieving documents, ensuring documents are placed in the proper court file and forwarding information to court officials or judiciary as required.
* Maintain records management and retention systems, ensuring files are opened and closed in accordance with STAR and STOR retention policy.
* Schedule court cases and monitor the court calendar of pending cases.
* Provide a broad range of administrative support services.
* Provide legal information to the public regarding navigating the court system, court forms and procedures.
Qualifications and Experience
As the successful Justice Officer, you will have one year of post‐secondary education in a related discipline and three years of related experience, or an acceptable equivalent. Exposure to a legal environment is considered an asset.
* Have experience and competency in a computerised environment with proficient and accurate keyboarding and data entry skills.
* Have experience adapting to rapidly evolving technologies and procedures.
* Possess strong communication and customer service skills.
* Have experience handling cash and debit/credit card payment transactions.
* Have the ability to deal effectively with the public in a multifaceted and stressful environment, often in confrontational and sensitive situations.
* Possess strong organisational, time‐management and multi‐tasking skills.
* Have excellent attention to detail, maintain confidentiality, and the ability to work under pressure and deadlines.
Sound knowledge of the justice system and government services for referral are assets. Bilingualism with oral and written skills in English and French will also be considered an asset.
Equivalency
* Three years of post‐secondary education plus one year of related experience.
* Two years of post‐secondary education plus two years of related experience.
* Four years of related experience.
Working Conditions
* Normal work week is 35 hours/week, 7 hours/day (typically 8:30 AM to 4:30 PM, may vary depending on operational needs).
* You will be exposed to emotional and sensitive issues; dealing with difficult or distraught individuals creates a stressful environment.
* There is a high demand for accuracy and attention to detail while working in a high volume and complex service area; errors can have significant impacts for justice system participants.
* Regardless of the situation you must be able to display a completely impartial attitude at all times.
Additional Information
This is a term employment opportunity with an anticipated end date of June 20 2028. The appointment status ('term', 'temporary' or 'casual') is dependent on the start date of the successful candidate.
Some travel and overtime may be required.
This position will require an enhanced level of security screening for external applicants.
Based on the employment status and union agreement, the Government of Nova Scotia offers employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General Illness, Short‐Term and Long‐Term Disability, Vacation and Employee and Family Assistance Programs.
What We Offer
* Career Development: access to career guidance, tools, resources, and ongoing training for every stage of your career.
* Engaging workplace: employees feel valued, respected, connected, and tuned in. The government has forward‐thinking policies and strategies.
* Countless career paths for Nova Scotians.
Pay Grade: CL 21
Salary Range: $2,013.12 – $2,244.03 bi‐weekly
Employment Equity Statement
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under‐represented. If you are a member of one of these equity groups, you are encouraged to self‐identify on your electronic application.
Accommodation Statement
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact competitions@novascotia.ca.
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