Employment Type
Permanent
Closing Date
17 July 2025 11:59pm
Job Title
Staff Engineer
Job Summary
As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capabilities. You apply deep technical expertise and experience in software application layer solutions to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning, collaboration, and influencing skills are critical to success in this role.
Job Description
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
Focus of the Role
As a Staff Software Engineer with minimum of 15+ years of experience in the IT domain, specialising in Observability, you will be responsible for defining and enabling software engineering teams with observability solutions, tooling, and practices. You thrive on working with your team to execute the overall software testing strategy, helping Telstra to simplify our IT systems, strengthen business resilience, and ultimately maximise the value we deliver to our customers.
What We Offer
* Performance-related pay
* Access to thousands of learning programs so you can level-up
* Global presence across 22 countries; opportunities to work where we do business
* Purchased annual leave scheme
* Additional Telstra day off
* Additional 30% off Telstra products and services
* Toolkit provided (laptop + mobile phone + plan paid for)
What You'll Do
Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies.
Responsibilities
* Create innovative observability solutions to adopt and use observability such as Observability as a code, Common Logging Frameworks, Open Telemetry, AIOps etc.
* Define and enhance observability standards, best practices continuously in line with industry standards and innovations
* Collaborate with various software development teams to coach, develop, and use observability as part of their dev and Ops lifecycle
* Hands-on development of dashboards and alerts for proof of concepts and trials using tools of choice
* Collaborate with internal and external stakeholders to understand focus areas, pain points, and provide solutions
* Implement embedding Observability into the CI/CD processes as part of the golden path of software development
About You
Essential Skills:
* Experience in designing and implementing observability architectures, frameworks, and solutions
* Up-to-date knowledge on industry best practices in observability
* Strong coding experience for observability tooling (e.g., NRQL, Splunk regex)
* Good understanding of end-to-end CI/CD processes related to observability
* Domain knowledge in telecommunication industry
* Hands-on experience in instrumentation of application logs, traces, metrics
* Exposure to incident, change, and problem management
* Agile ways of working
* Experience with open-source tools for observability or similar architecture patterns
* Implementation experience of observability frameworks at scale
* Hands-on experience with OTEL and AIOps
* Working experience across multiple domains
* Hands-on programming experience
Desirable Skills:
* Certification in AWS or equivalent cloud provider
* AWS and other infrastructure experience relevant to observability
* Solution design or architecture background
* Experience with design patterns, architecture, secure coding
* Embedding Observability into CI/CD pipelines
* Telecom domain knowledge
* Security essentials certification
Additional Information
We are committed to sustainability and are among the top 2% of companies globally in the CDP Global Climate Change Index 2023, rated 'A'. We value diversity and inclusion, and all candidates will undergo a background check. We offer flexible work arrangements and encourage sharing pronouns and accessibility needs during the application process. For accessibility issues, contact our Talent Acquisition team via
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