This is a Customer Service Team Member role with Bunnings based in Joondalup, WA, AU
== Bunnings ==
Role Seniority - junior, mid level
More about the Customer Service Team Member role at Bunnings
Join us and experience Bunnings from the other side of the counter!
What's in it for you when you're part of our team:
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
* We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role:
Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whetherit'sfinding the right product or sharing expert tips, our team is here to help every step of the way.
This is a full-time role and flexibility to work morning, day, evening shifts across the 7 days of the week between 5am and 9pmisrequiredso that we can provide the best experience to ourcustomers.
We provide an adult pay ratefor18 years of age and above at$28.64per hour for this role.
What'sinvolved:
* Delivering an exceptional customer experience across the store
* Manage stock efficiently while maintaining a clean, safe and organised workspace
* Serve customers with a smile at our checkout registers
* Ensuring merchandising and presentation standards are consistently met
Whowe'relooking for
We're looking for team members who are passionate about helping others, enjoy working in a fast-paced retail environment, and are eager to learn and grow. This role is ideal for someone who enjoys supporting others, takes initiative, and naturally leads by example.
Whether you have a green thumb, love D.I.Y., are looking for your first retail role, or are ready to take the next step in your retail career, we'd love to hear from you.
You'llneed:
* A genuine passion for customer experience with energy and enthusiasm
* Confidence to approach, connect with and support customers and fellow team members
* An enthusiasm for learning about products and services and sharing that knowledge with others
* A willingness to lend a hand across different areas of the store.
* The ability to act with integrity, be safe and do your best
* Prior experience in management or leadership isan added bonus.
* The availability to work flexible hours (including late nights, earlymorningsand weekends)
When you're ready to give this opportunity a Red Hot Go, all you'll need to do is:
* Submit an application and complete an online chat interview (20 minutes)
* If successful, next step includes an online video interview (15 minutes)
* If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes)
You'll be part of a workplace where you'll feel like you belong.
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.
We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help. If you've got the experience, skills, and drive to grow - but don't quite nail every part of the job description - we still want to hear from you. For support, contact us at ****@bunnings.com.au.
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
At Bunnings, our purpose is simple: we're here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you're ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
#LI-DNI
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Bunnings team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Delivering exceptional customer experience
* Managing stock efficiently
* Serving customers at checkout
Key Strengths
* Customer service
* Teamwork
* Product knowledge
* Leadership experience
* Flexibility
* Initiative
A Final Note: This is a role with Bunnings not with Hatch.
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