This range is provided by people2people. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$180,000.00/yr - A$200,000.00/yr Direct message the job poster from people2people Senior Consultant - Permanent Recruitment at people2people I’m partnering with a global leader in industrial machinery to appoint a General Manager - Australian and New Zealand to sit in their executive team. This is a key leadership position, reporting directly into the CEO, and responsible for the end-to-end service experience — including spare parts, repair, warranty support, issue resolution, and customer satisfaction. The role is both strategic and operational, with a mandate to strengthen service delivery, grow revenue, and build long-term customer loyalty across Australia and New Zealand. This Western Sydney based company values culture, innovation, and communication. Why this role stands out: You'll lead a well-established team with support to elevate performance and service culture You'll have a voice at the leadership table and genuine input into regional business strategy This is a growth-focused business with a stable global footprint and strong local presence You'll own the service P&L and have visibility across the entire customer lifecycle We’re looking for someone who: Has 6 years’ experience in service leadership roles within industrial, capital equipment, or manufacturing environments Understands how to drive commercial outcomes from after-sales services and spare parts Brings strong planning, customer, and people leadership capability Has a technical background (mechanical/industrial engineering preferred) and understands field-based service operations What’s in it for you: A high-impact leadership role in a global business End-to-end ownership of service strategy across ANZ Strong salary package: $180k–$200k base super car allowance performance bonus Stability, autonomy, and a genuine opportunity to shape customer success at scale If you're a hands-on, strategic service leader ready to take the next step in your career, I'd love to hear from you. Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Customer Service, Manufacturing, and General Business Industries Industrial Machinery Manufacturing, Wholesale Building Materials, and Automation Machinery Manufacturing Referrals increase your chances of interviewing at people2people by 2x Get notified about new General Manager jobs in Parramatta, New South Wales, Australia. Sydney, New South Wales, Australia 33 minutes ago North Sydney, New South Wales, Australia 2 weeks ago General Manager - Iconic Woolly Bay Hotel, Woolloomooloo Sydney, New South Wales, Australia 1 day ago Bankstown, New South Wales, Australia 1 week ago Sydney, New South Wales, Australia A$200,000.00-A$220,000.00 4 weeks ago General Manager / Chief Executive Officer, Squash NSW Sydney, New South Wales, Australia 2 months ago Sydney, New South Wales, Australia 2 weeks ago General Manager - Transmission and Renewables Sydney, New South Wales, Australia 3 days ago General Manager - Come lead with us at Paddo Inn Sydney, New South Wales, Australia 1 day ago Seven Hills, New South Wales, Australia 2 weeks ago Westmead, New South Wales, Australia 2 weeks ago Sydney, New South Wales, Australia 3 weeks ago General Manager - Come lead with us at Darlo Bar Sydney, New South Wales, Australia 3 weeks ago Rooty Hill, New South Wales, Australia 2 weeks ago Sydney, New South Wales, Australia 1 day ago Sydney, New South Wales, Australia 3 weeks ago Sydney, New South Wales, Australia 1 day ago Sydney, New South Wales, Australia 2 days ago Sydney, New South Wales, Australia 1 month ago Sydney, New South Wales, Australia 5 days ago Sydney, New South Wales, Australia 1 day ago Sydney, New South Wales, Australia 5 days ago Macquarie Park, New South Wales, Australia 2 weeks ago General Manager - Tournament Revenue & Experience (Netball World Cup) Millers Point, New South Wales, Australia 3 weeks ago Sydney, New South Wales, Australia 4 days ago General Manager - Strategic Communications Sydney, New South Wales, Australia 3 days ago Sydney, New South Wales, Australia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr