Job Title: Digital Project Manager
We are seeking a highly skilled Digital Project Manager to join our team. As a Digital Project Manager, you will be responsible for leading clients and digital teams through the planning and development of digital projects.
About the Role:
Manage client relationships and expectations
Lead cross-functional teams to deliver projects on time, within budget and to the required quality standard
Develop and manage project plans, timelines and budgets
Collaborate with stakeholders to identify business needs and develop solutions
Key Responsibilities:
* Project scoping and ideation including facilitation of workshops to define project scope, costings and schedules
* Contributing research and providing recommendations
* Creating proposals, estimates and project specifications
* Planning, tasking and managing digital project builds using boards, backlogs and cards
* Coordinating the cross-functional team on a day-to-day basis to drive the delivery of customer projects and support needs
* Fostering long-lasting customer relationships
* Ensuring high standards of quality are maintained
* Providing exceptional levels of customer service, both internally and externally
* Ensuring all customers are updated regularly on the status of their projects
Requirements:
* 3+ years' experience as a Digital Project Manager, Scrum Master, Digital Producer or similar role
* Experience leading a team of digital developers
* Prior experience with agency style software project delivery
* Excellent knowledge of software development practices
* A solid understanding of web technologies
* Hands-on experience in using AI to improve production processes and outcomes
* Understanding and experience of UX, IA and accessibility principles.
Benefits:
* Flexible working arrangements
* Ongoing training and professional development
* Opportunities for career advancement
What You'll Do During a Typical Week:
* Extract and manage client requirements
* Lead daily stand-ups with a cross-functional team to ensure all work is correctly prioritised across multiple digital projects
* Own sprints, including planning, progress reporting and retrospectives
* Prioritise and manage daily project deliverables
* Generate regular sprint and production status updates for internal and external stakeholders
* Regularly and proactively assess gaps between customer expectations and our delivery