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Emergency recovery support worker

Healesville
Gateway Health
Support Worker
Posted: 14 March
Offer description

Salary: Level 4 - $44.58 – $47.97 per hour + super
Location: GH Wodonga
Documentation: Position Description
Employment Type: FT - Full-Time Temporary
Department: Counselling and Wellbeing
Closing Date: 15 Mar 2026
* New program, multiple positions available
* 45.6 to 76h per fortnight, negotiable
* Short term contract until

ABOUT US

Gateway Health is a community health service providing health and welfare services to individuals, families and communities across Northeast Victoria and parts of Southern New South Wales. We are a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The organisation employs over 380 staff providing a range of primary health and community services across the Ovens Murray region in Northeast Victoria and parts of Southern New South Wales. Gateway Health serves all people and is committed to improving individual and population health outcomes. We do this by providing health care and support to individuals and communities in times of need, and by actively working with our partners to address the social and environmental determinants of health.

ABOUT THE ROLE

The Emergency Recovery Support Program (ERSP) provides timely support to disaster-impacted communities across North East Victoria and border areas of New South Wales.

Established by the Victorian Government in response to the January, 2026 bushfires, the program is designed to adapt to emerging community and sector needs.

This role supports individuals and communities impacted by recent disasters, with a focus on recovery, healing, preparedness, and mental wellbeing. The role provides brief trauma-informed mental health interventions, short- to medium-term case management, and warm referrals to appropriate services as needed.

This is an outreach position based weekly in Corryong, with regular travel across North East Victoria. Flexible work outside standard business hours and occasional overnight stays may be required.

ABOUT YOU

You are a compassionate and adaptable practitioner with qualifications in Social Work, Social Welfare, Psychology, Community Welfare, mental health practice or a related field (or equivalent experience), and a strong commitment to supporting individuals and communities recovering from disaster. You bring experience in case management and trauma-informed practice, with the ability to build trust, assess needs, and connect people to appropriate supports.

You communicate effectively with a wide range of stakeholders and have a good understanding of the challenges facing rural and regional communities. Organised and proactive, you are comfortable balancing outreach, travel, and administrative tasks, and confident using digital systems.

Most importantly, you are motivated by making a meaningful difference in community recovery and wellbeing.

REMUNERATION

Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2022

Classification – Level 4 - $44.58 – $47.97 per hour + superannuation

GATEWAY HEALTH CULTURE

Gateway Health promotes a learning culture that encourages innovation and initiative and recognises our staff as our greatest asset. Gateway Health is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve within our community.

GATEWAY HEALTH BENEFITS

* Work within a supportive team environment.
* Laptop, mobile phone with remote access on and offsite
* Generous Not for Profit Salary Packaging A$15,900 tax free
* Flexible hours and arrangements, for a healthy work-life balance
* Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
* Paid parental leave.
* Professional development + ongoing training and support provided.
* Limited free car parking
* Fitness Passport - a discounted workplace health and fitness program for you and your family
* Access to regular external supervision debriefing with Employee Assistance Program (EAP) support available as needed, together with Group Supervision and Wellness activities.
* Access to our free confidential counselling service through EAP for staff and their family
* Access to annual vaccination program
* Discounted Health Insurance
* A suite of employee reward and recognition programs

For a confidential chat about the position please call Karen Murison on .

Don’t meet every single requirement? At Gateway Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every selection criteria and/or qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

APPLICATIONS CLOSE 15 th MARCH 2026

As part of our recruitment process, we will be reviewing applications as they are received. As a result, this position may close prior to the closing date. If you are interested in working with us, we recommend sending your application across as soon as possible. Best of Luck!

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, lesbian, gay, bisexual, transgender and gender diverse people, intersex people, people experiencing health inequalities, and culturally and linguistically diverse people.

Please Note - should you be successful; you are required to undergo a:

* Criminal History Check
* Working With Children Check
* Evidence of Influenza Vaccination
* Proof of your eligibility to work in Australia (provide a copy of your birth certificate, passport. VISA, etc)

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

All personal information will be kept confidential in compliance with relevant privacy legislation.

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