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Knowledge management officer

Darwin
Attorney-General's Department
Posted: 16 April
Offer description

Job description
Agency Attorney-General’s Department Work unit Legal Services and Policy Coordination
Job title Knowledge Management Officer Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $77,344 - $88,179 Location Darwin
Position number 10321 RTF 345936 Closing 27/04/2026
Contact officer Serena Rodrigues, Business Manager Legal Services and Policy Coordination on 08 8985 8125 or


About the agency https://agd.nt.gov.au/homepage
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=345936
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.

Primary objective
This position is responsible for the maintenance of corporate knowledge and information including content on the Divisional
intranet, coordination of the in-house professional development program, delivery of training to legal services staff including
delivering the new employee inductions and maintenance of library database for all staff of the Attorney-General’s Department.

Key duties and responsibilities
1. Maintain various indexing systems, templates and other repositories of corporate knowledge.
2. Assist in the identification, development and implementation of new corporate knowledge and information systems and

processes.
3. Maintain the content for the Legal Services Division’s intranet and internet and liaise with clients.
4. Coordinate the in-house training program and maintain a catalogue of events and sessions (that includes visual material, audio

material, video material, stored as electronic media) for legal practitioners.
5. Responsible for all operational aspects of the law library (print collection and on-line) which includes maintaining the database

and assistance in locating items.
6. Respond to IT systems queries for the Division, including Open Practice and TRM.
7. Deliver training including new employee inductions, administration processes, records management and other software

training for staff as required.
8. Prepare reports for monthly management meetings.
9. Ad hoc administration support as required for Legal Services Division.

Selection criteria
Essential
1. Demonstrated strong oral and written communication skills, including report preparation, preparing correspondence,

coordinating support activities, and following written and verbal instructions, including IT guidance.
2. Proficient in the use of Microsoft applications (Word, Excel, Outlook, Teams, SharePoint and PowerPoint) and record

management systems with a willingness to adopt new technology.
3. Experience in developing and delivering training and educational sessions.
4. Well-developed organisational skills with the ability to plan tasks, manage changing priorities and deliver quality outcomes.
5. Experience in providing a friendly and efficient service and have a comprehensive understanding of what it means to provide

client service and work as part of a team.
6. Attention to detail with the ability to escalate issues, develop creative solutions and seek out positive improvements.

Desirable
1. Knowledge of library procedures, Open Practice, SharePoint and Microsoft 365.
2. Knowledge and experience in developing template documents.

Further information
The successful applicant will be required to undergo a criminal history check. A criminal history will not exclude an applicant from
this position unless it is a relevant criminal history. A pre-employment questionnaire form is to be submitted with your online
application, to support the selection panel in assessing your applicant.

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