Are you passionate about student recruitment and helping creative individuals pursue their educational goals?
LCI Melbourne, a globally recognised institute of higher education in art, design, and entrepreneurship, is seeking a dedicated Admissions Advisor to join our growing team. This is a fantastic opportunity to play a pivotal role in shaping the future of student admissions and contributing to the growth of our creative community.
As LCI Melbourne continues to expand, we require a proactive and results-driven individual to support our admissions efforts, engage prospective students, and build relationships with key stakeholders. This role is integral to maintaining a culture of student‑centred excellence and fostering a vibrant, inclusive learning environment.
The ideal candidate:
* Thrives in a dynamic, fast‑paced, and goal‑driven environment.
* Possesses a strong customer service focus.
* Embraces global challenges and consistently aims to meet or exceed targets with a positive, can‑do attitude.
* Communicates effectively, engaging comfortably with diverse audiences.
* Is self‑motivated, demonstrating creativity, rigor, and a willingness to take calculated risks in pursuit of growth.
This is a student‑facing and account management role, requiring a collaborative individual to assist the team in developing, implementing, evaluating, and refining customer‑driven strategies for LCIM.
Key Roles and Responsibilities:
* Drive student recruitment initiatives, including organising presentations, tours, and workshops for both domestic and international students and their influencers (e.g., career advisors, international agents, parents, teachers, etc).
* Be a key point of contact and account manager to a network of students, schools and agents.
* Provide informed advice to domestic and international students concerning prerequisites, admission processes, credit, pathways and scholarships.
* Contribute to global admissions strategies and implement activities to increase lead‑to‑student conversion.
* Present to diverse audiences, including large groups, intimate settings, or virtually.
* Utilise and maintain a CRM database to efficiently track student and secondary school interactions.
* Generate detailed reports on admissions trends, leads, and results to support continuous improvement of established processes.
* Collaborate with the Marketing team on strategies and activities, including planning events, publications, and nurture communication.
* Actively participate in and contribute to strategic priorities across the business.
Skills, Knowledge and Attributes:
* Strong communication, customer service, and interpersonal skills.
* Excellent professional, organisational and time management skills.
* Proven ability to develop and manage policies, systems, and procedures.
* Proficiency in implementing and updating data‑management systems and processes.
* A commitment to providing exceptional service and attention to detail in managing client relationships.
* Creative problem‑solving skills for generating cost‑effective admissions solutions.
* A strong team player, capable of collaborating across cross‑functional and global teams.
* Genuine commitment to educational excellence and alignment with LCIM's values.
* Proficiency in Microsoft Office and CRM software.
* Experience in customer service, admissions or marketing within an educational context is desirable.
Qualifications required for this position:
An undergraduate degree in marketing, communication, or a related field, OR a combination of relevant education and significant experience.
Additional requirements and information:
* Must hold or be willing to obtain and pass a Victorian Working with Children Check.
* Must hold a current Victorian driver's license.
* Willingness to perform manual tasks (e.g., loading/unloading promotional materials).
* Flexibility to work early mornings, evenings, or weekends, with time‑in‑lieu provided when necessary.
For more information about LCI Melbourne and our courses, visit our website at
Note: Only shortlisted candidates will be contacted for an interview.
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