At Sunrise Health Service Aboriginal Corporation, we're dedicated to delivering high-quality, culturally safe, and community‐led health services in remote Aboriginal communities of the Northern Territory.
Our mission is to improve health outcomes by offering a comprehensive range of services—including allied health, mental health, chronic disease management, public health, health promotion, and more.
We're now seeking a skilled and committed Clinical Operations Manager to lead a passionate team in delivering coordinated, integrated primary health care across our Health Centres and community programs.
Role
This regional leadership role is responsible for overseeing the day‐to‐day operations of Sunrise Health Service's Health Centres.
You will work closely with Health Centre Managers to ensure the efficient, safe, and compliant delivery of primary health care services. As Clinical Operations Manager, you'll guide and support clinical staff, champion continuous improvement, and ensure robust, best‐practice systems are in place to enhance health outcomes in the communities we serve.
Key Responsibilities:
Regional Leadership
Build and maintain strong primary health care capabilities within clinical teams tailored for remote service delivery.
Ensure appropriate staffing models with a culturally safe, balanced mix of skills, experience, and gender.
Supervise, train, and support staff in clinical management, health promotion, and preventative health.
Collaborate with the Executive Manager, Clinical Operations on staff performance and professional development.
Oversee clinic administration, including programme planning, business plan delivery, leave rosters, consumables, and emergency on‐call arrangements.
Lead Continuous Quality Improvement (CQI) activities, ensuring clinics meet RACGP and ISO:9001 accreditation standards.
Foster a positive, supportive workplace culture through strong leadership and role modelling.
Clinic Management
Coordinate and deliver comprehensive primary health care aligned with Sunrise Health Service protocols (e.g., CARPA Manual).
Support Aboriginal Health Practitioners as primary health care providers and mentor trainees.
Collaborate across disciplines and agencies to deliver integrated, multi‐disciplinary care.
Manage clinical information systems (including Communicare) to enable coordinated patient care.
Identify trends and gaps in health services, driving improvements through CQI processes.
Support recruitment, rostering, and performance management of clinic staff.
Assist with staff orientation to support effective team‐based care.
What You'll Need to Succeed
Current registration with AHPRA as a Registered Nurse or Aboriginal Health Practitioner.
Qualifications in Public Health, Primary Health Care, Leadership & Management, or a related field (desirable).
Education and Training qualification (desirable).
Unrestricted manual driver's licence.
Current First Aid Certificate.
Satisfactory National Criminal History Check.
Current OCHRE Clearance.
Vaccination status meeting NT requirements for work with vulnerable people.
Right to work in Australia.
What You'll Bring
Extensive experience in primary health care with advanced clinical skills, ideally in remote settings.
Minimum 3‐5 years of primary health care experience with advanced clinical skills in remote settings is required.
Proven leadership and resource management experience in a remote primary health care context.
Minimum 2‐3 years of leadership and resource management experience in a remote primary health care context is required.
Strong communication and interpersonal skills, including report writing and stakeholder engagement.
Commitment to improving health outcomes through a collaborative, multi‐disciplinary approach.
Deep understanding of Aboriginal health issues, health inequality, and primary health care principles in the NT.
Familiarity with the Communicare health IT system, or the ability to learn it quickly.
A commitment to Quality Management and Continuous Quality Improvement in health care.
Why Join Us?
This is a highly rewarding leadership opportunity to make a real difference in the health and wellbeing of remote Aboriginal communities. You'll be part of a collaborative, supportive team dedicated to creating lasting impact and advancing equitable health outcomes.
The Benefits
6 weeks annual leave with 18% leave loading
15 days personal leave
Paid study leave for professional development
Salary packaging options to significantly increase your take‐home pay
A dedicated and supportive health team working with you
Ready to apply? Click apply now with a cover letter outlining your experience against the selection criteria.
Sunrise Health Service Aboriginal Corporation is committed to building a diverse and inclusive workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people.
Your application will include the following questions:
* How many years' experience do you have as a Clinical Operations Manager?
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Police Check (National Police Certificate) for employment?
* How many years' experience do you have in the healthcare services industry?
* How many years of people management experience do you have?
* Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)?
* Do you have a current Australian driver's licence?
* Do you have a current Working With Children (WWC) Check?
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