Job Description
Title:
Occupation: ICT Customer Support Officer (ANZSCO )
Salary: A$76,515.00‑A$85,000.00 per year
Hours: Full time >38 hs pw
Trading Name: 5G Network
Employer: 5G Network Operations Pty Ltd
Location: Balcatta, WA, 6021
Experience Required: min 1 year in a relevant role
Visa Sponsorship: Nomination for temporary work visa and/or Permanent Residency will be considered for eligible candidates.
Duties
* Assisting with fault escalation and resolution.
* Contribute to the delivery and documentation of customer projects.
* Configure, deploy and administer LAN, WAN, security and remote access technologies.
* Support customers with a wide variety of platforms and technologies.
* Build and configure desktops, servers and storage networking hardware.
* Provide exceptional customer service.
* Ensure service tickets are resolved within the agreed Service Level Agreement (SLA) timeframes.
PLEASE NOTE: Only successful candidates will receive a reply. Applicants who contact the employer directly or submit applications outside of this online portal will not be considered.
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