Job description
Agency Attorney-General's Department Work unit Crime Victims Services Unit
Job title Manager Redress Coordination Designation Senior Administrative Officer 1
Job type Full time Duration Fixed to 01/08/2028
Salary $128,551 - $143,611 Location Darwin
Position number 41820 RTF Closing 12/10/2025
Contact officer Samantha Baker, Director on or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For
more information on Special Measures plans, go to the OCPE website.
Primary objective
The Manager, Redress Coordination is responsible for the coordination and management of the NT Redress Coordination
Team (the Team) and provision of high-level policy advice in relation to the National Redress Scheme for Institutional Child
Sexual Abuse (the Scheme). The Team sits within the Crime Victims Services Unit (CVSU), and reports to the Director CVSU.
Context statement
The team is responsible for meeting the NT Governments' obligations as an institution and participating jurisdiction. It also
provides client services through brokerage of counselling and psychological support, Direct Personal Responses (DPR) and
advocacy for survivors in the NT.
Key duties and responsibilities
1. Provide high level strategic and policy advice on the delivery of the Scheme and its operations in the NT, ensuring
operations remain trauma informed and focused on the needs of survivors.
1. Lead and supervise a team to administer the Scheme for the NT Government group of institutions within a work
environment that is sensitive to the risks of vicarious trauma.
1. Develop and maintain collaborative partnerships with the Commonwealth Scheme Operator, stakeholder groups, all
levels of government agencies and non-government organisations.
1. Manage complex and highly sensitive requests for information from the Scheme Operator, by overseeing the research
and assessment of information gathered from NT Group institutions within strict timeframes.
1. Coordinate the brokerage of accessible, high-quality counselling and psychological care services and direct personal
response apologies for eligible survivors.
1. Prepare and review high level strategic reports, briefings and correspondence, including Ministerial, LA Briefs, Cabinet
Submissions and business plans for the team.
1. Provide strategic and policy advice to the Director CVSU on survivors' needs and trauma-informed principles in the
context of broader government proposals for legislative and systemic reform, as and when required.
Selection criteria
Essential
1. Demonstrated experience in the interpretation, application and administration of complex legislation.
1. Capacity to manage and coordinate a team in an environment that oversees the organisation and assessment of
protected, complex and highly sensitive information with a demonstrated understanding of privacy principles.
1. High level oral, written communication and negotiation skills with a demonstrated ability to influence, engage and manage
multiple stakeholders and to maximise organisational performance.
1. Demonstrated ability to provide strategic policy advice to stakeholders at all levels of government.
2. Well-developed ability to plan, program and coordinate workloads with changing priorities, high level problems solving
skills and the ability to use initiative.
1. Demonstrated experience and knowledge of financial management practices and processes
Desirable
1. Tertiary level qualifications in psychology, social work, human services, law or a related field.
1. Demonstrated experience of working with people who have experienced trauma and an understanding of the impacts of
child sexual abuse
Further information
The successful applicant will be required to undergo a criminal history check. A criminal history will not exclude an applicant
from this position unless it is a relevant criminal history. A completed pre-employment form is to be submitted with your
online application, to assist the selection panel in assessing your application.