Job Info
Location: MAYFIELD, NSW
Salary: Not Specified
Job Type: Contract position | Casual position
Job Description
Do you want to earn some extra income, while fitting around your current commitments? Do you enjoy shopping and love great customer service? Have a keen eye for detail and excellent communication skills? You might be just who we are looking for to join our team of Professional Mystery Shoppers. No matter your background, current commitments or experience, you can help businesses measure and improve their customer service, by pretending to be a customer and reporting on the experience. Our detailed instructions ensure you are supported to know what to look out for and how to succeed.
Responsibilities
Conduct site visits, observe service interactions, capture photographic evidence, and submit detailed reports on customer service experience. Meet assignment deadlines and communicate updates as required. Follow instructions and request assistance when necessary.
Skills & Tech Needed
* Exceptional communication skills, both verbal and written English
* Keen observation skills and a sharp memory
* Access to a computer (or laptop/tablet), email, and reliable internet
* A smartphone for capturing photos as proof of visit
* Ability to manage deadlines and communicate effectively when things change
* Strong ability to follow instructions, then ask for help when necessary
Compensation
Compensation varies for each assignment, generally ranging from $20 to $50 for onsite visits and $15 to $30 for phone calls. Our payments are processed weekly into your nominated bank account. If a purchase is required, you are reimbursed and keep it.
Benefits
Fastest mystery shopping payments in the country, no gift vouchers, points or working for free, and flexible assignment schedule.
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