About the Role
* A career in care management where you can make a positive difference in the lives of seniors and their families.
The Care Manager will be responsible for ensuring the highest quality of care for both potential and existing clients. This role requires managing the overall client experience, working closely with our dedicated office team to ensure seamless service delivery.
This is a rewarding opportunity where you can champion the best interests of our clients while driving the achievement of our business goals. The ideal candidate will have previous relevant experience working with seniors or aged care.
* Highly efficient and organized with proven time management skills.
* Able to work under pressure and multitask shifting priorities.
* Strong written and verbal communication skills.
The successful candidate will possess strong administrative experience, be competent in using computers and systems, and hold a valid Australian Driver's Licence. Applicants must have permanent or temporary rights to work in Australia with no restrictions.
Key Responsibilities:
* Planning, managing, coordinating, and reviewing client goals.
* Actively communicating with team members and clients to develop care plans.
* Formalising agreements with the client and client's family about the care services to be provided and costs involved.
* Accurately documenting all interactions held with client, family or other stakeholders about the client and sharing relevant information with appropriate team members including feedback about Caregiver Performance.
* Meeting with clients and their families face to face to discuss and review current care plans and goals.
To be considered for this role, please submit your resume and a cover letter detailing your suitability. We look forward to hearing from you.