Job Title: Coffee Connoisseur and Customer Service Ambassador
We are seeking an experienced professional to join our team as a coffee connoisseur and customer service ambassador at a prestigious café.
This role involves working in a beautiful garden setting with a friendly team, surrounded by great food and drink. As a coffee connoisseur, you will be responsible for pouring high-quality coffee, maintaining a clean and welcoming environment, and providing exceptional customer service.
As a customer service ambassador, you will be the face of our business, delivering outstanding customer experiences and sales skills to ensure a memorable encounter for our patrons.
To succeed in this role, you must have:
* A strong background in customer service in hospitality
* Excellent communication and organisational skills
* A passion for delivering exceptional service and exceeding expectations
* A RSA certificate
Please note that you will be required to answer questions about your right to work in Australia, years of experience as a waitperson, customer service experience, RSA certificate, and professional experience with latte art.
Key Responsibilities:
Pouring High-Quality Coffee
Our ideal candidate will have a thorough knowledge of coffee preparation methods and a passion for serving high-quality beverages.
Maintaining a Clean and Welcoming Environment
The selected individual will be responsible for ensuring the café remains clean, tidy, and well-maintained, creating a pleasant atmosphere for customers.
Providing Exceptional Customer Service
As a customer service ambassador, you will be expected to deliver outstanding customer experiences, addressing queries and concerns in a professional and courteous manner.
Benefits
By joining our team, you can expect:
* A competitive salary package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we invite you to apply for this exciting opportunity.