We are seeking experienced guest services professionals to join our dynamic team in a casual capacity at Newcastle Private Hospital.
Key Responsibilities:
* Provide high standard of cleaning services
* Operate in line with infection control standards and WHS policy & procedures
* Deliver excellent customer service to staff, clients and patients
* Act in accordance with all manual handling protocols
* Assist production teams to ensure patient satisfaction is achieved at all times;
* Demonstrate professional practice by working according to Healthscope's policies and processes, code of conduct and by participating in yearly performance appraisals and mandatory education. Maintain skills and standards of customer service and ensure patient confidentiality and privacy are maintained at all times.
* Support Healthscope's safety and quality improvement in all aspects of safety including Work Health & Safety
Requirements:
* Demonstrated experience as cleaner or infectious cleaning specialist in a hospital, aged care or medical setting
* Enthusiasm, drive and passion to prepare and maintain an appropriate work area to the highest standard of excellence
* Good communication and customer service skills;
* Able to commit to the flexibility of working Monday to Sunday on a rotating roster including afternoon, evening and occasional night shifts.
About Us:
Newcastle Private is a 189 bed, acute, private hospital facility co-located on the John Hunter Campus at Rankin Park. We have 11 theatres including a hybrid theatre and a 15 bed Intensive Care Unit.
We also have a cardiac suite including a cardiac catheter laboratory and a 16 bed Coronary Care Unit. A private maternity suite including 6 birthing suites and a special care baby nursery is available for families in the Newcastle region. Newcastle Private Oncology Centre provides specialty care for individuals and their families/carers undergoing all aspects of cancer treatment and care with both an inpatient unit and day infusion lounge.
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families.
We offer flexibility to work across one or multiple hospitals across our network, discounted health insurance, continuous professional development, education & support provided to encourage growth.