ELIISE MAAR JEWELLERY
About Us
Eliise Maar Fine Jewellery is a Melbourne-based brand renowned for its sculptural, story-driven pieces, crafted using recycled and refined metals, ethically sourced gemstones, and conflict-free diamonds. Nominated as one of Australia's top 10 emerging fine jewellery brands, we are experiencing exciting growth and are looking for someone who aligns with our values, work ethic, and long-term vision.
About the Role
This is an exciting opportunity for someone with luxury industry experience, CRM or marketing knowledge, and a proactive mindset. You'll support both the operational and creative aspects of our studio, contributing to client services, digital communications, and day-to-day studio functions.
* Casual role (3 days per week / or depending on the business needs)
* Immediate start
* Potential for full/part-time contract after initial period
Key Responsibilities
* Manage day-to-day client communication via email and social media
* Support the bespoke order process from enquiry to final delivery
* Coordinate private appointments and maintain the studio calendar
* Liaise with suppliers, organise deliveries, and manage logistics
* Maintain and update the Shopify website backend
* Prepare product imagery and visual assets (basic photo editing and graphics)
* Create and schedule CRM campaigns (Klaviyo)
* Assist in executing omni-channel marketing and content plans
* Support events, launches, and brand-aligned storytelling initiatives
* Conduct quality control, packaging, and dispatch with attention to detail
Requirements – Must Have
* Experience in luxury, retail, or customer-facing CRM roles
* Excellent communication skills and a client-centric approach
* Proficiency with Shopify and Klaviyo
* Basic proficiency in Photoshop or similar tools
* Strong organisational skills and exceptional attention to detail
* Ability to manage multiple priorities and cross-functional tasks
* Based in Melbourne and available on-site in Collingwood (3 days/week)
Highly Regarded
* Background in high-end fashion, beauty, or fine jewellery
* Experience with luxury brands or international markets
* CRM platform experience (e.g., Monday, Klaviyo)
* Understanding of omni-channel retail and client engagement
* Experience in luxury event management or personalised gifting
* Proficiency with Adobe InDesign and graphic design tools
* Familiarity with data-driven marketing tools (e.g., Google Analytics, Power BI)
* Ability to create brand-aligned content for print and digital media
* Visual arts, photography, or content styling background
* Familiarity with Meta and Google Ads
* Passion for luxury design and ethical craftsmanship
* A portfolio showcasing relevant visual, photo, or content creation work (if available)
Cover Letter Requirements
Please include a one-page cover letter addressing the following:
* Why you're interested in working at Eliise Maar Fine Jewellery
* What you value in a team environment
* An example of how you've delivered exceptional client service
* Platforms and programs you're proficient in (e.g., Klaviyo, Shopify)
* Your availability and potential start date
* A link to your portfolio (if applicable)
To Apply
Please email your resume, cover letter, and portfolio to:
Attention: Eliise Maar
****@eliisemaar.com
We look forward to hearing from you.
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