Job Title: Vehicle Return Specialist
We are seeking a dedicated and proactive team member to join our Broome Airport location.
This role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the location.
A competitive hourly rate, casual loading, generous incentive scheme, ongoing training and development, access to same-day pay, employee referral program, company uniform, employee discounts, opportunities to work nationally and globally, access to an Employee Assistance Program, and great culture.
* Greet each customer in a friendly and professional manner.
* Ensure that the customers experience has been positive and provide a solution for any issues that have occurred.
* Go the extra mile to ensure high quality service and provide a WOW experience for the customer.
* Conduct damage inspection of all returning vehicles.
* Checking the vehicles for roadworthiness and ensuring appropriate oil levels and tyre pressure is consistently maintained.
Previous experience in customer service, retail or sales, strong communication skills, ability to interact with customers, flexibility to work on a rotating shift roster, valid Australian driver's license with a clean driving record, and current and ongoing Australian work rights.
About Us:
We help to change the way you move. We offer car and van rental services for individuals and businesses. Our fleet consists of over 280,000 vehicles equipped with the latest engines including electric vehicles. Customers' satisfaction is at the heart of our ambition and that of our employees, everywhere we deliver our mobility solutions.