* Work with innovative diagnostic technology that directly supports patient care
* Join a supportive, expert team with opportunities for autonomy
About Our Client
Our client is a globally recognised leader in the in vitro diagnostics and medical technology space, known for delivering reliable, high-quality solutions that drive improved healthcare outcomes. With operations across Australia and a strong support base, they're committed to innovation, collaboration, and putting patients first. The organisation has a strong culture of engineering excellence and professional growth, with a tight-knit local team and access to global technical resources.
Job Description
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Installation, maintenance, and repair of high-tech diagnostic analysers used in pathology and clinical environments.
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Diagnosing complex faults, performing software/hardware upgrades, and completing modifications to ensure optimal system performance.
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Providing detailed service reports, tracking spare parts inventory, and making service recommendations to the technical team.
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Delivering a high standard of customer service and support both on-site and remotely.
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Participating in an on-call rotation and providing telephone support as required.
The Successful Applicant
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A technically minded and proactive professional with a strong background in field service, diagnostics, or medical instrumentation.
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Holds an advanced diploma or degree in electronics, mechatronics, robotics, or a related field.
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Demonstrates strong troubleshooting skills and can operate both independently and as part of a broader team.
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Displays exceptional communication skills and can liaise with both technical and non-technical stakeholders.
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Has a valid driver's licence and is comfortable travelling to customer sites across metro and regional areas.
What's on Offer
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A unique opportunity to join a leading innovator in diagnostic technology, delivering real impact to patient care.
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Join a highly supportive and experienced engineering team, with access to ongoing technical development and cross-functional collaboration.
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Autonomy and flexibility in your role, including travel across metro, regional, and occasional interstate locations.
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Access to essential tools, equipment, and mobility solutions (laptop, mobile phone, company vehicle/car allowance).
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The chance to contribute to improving diagnostic accuracy through hands-on field work with cutting-edge medical analysers.
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