Why Bupa?
* Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
* Over 170 practices Australia wide - Move with us!
* Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
* Lucrative reward and recognition programs
* Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
* Paid parental leave and Salary sacrifice options
* Full-time permanent position in our modern Townsville practice
About the Practice:
Our Bupa Dental Townsville practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 5-chair practice. You can find out more about our practice here.
The Opportunity:
We have a versatile, exciting and rewarding opportunity at our Townsville, QLD practice available for a dedicated Practice Manager seeking permanent full-time work.
The Heart of the role:
* Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
* Assist with overall financial performance of the practice in line with the approved budget
* Maintain sterilisation, infection control standards and stock control
* Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
* General administration including processing payments using EFTPOS & HiCaps
* Proactively marketing your practice to drive patient numbers
* Effectively manage the recruitment & selection for all practice staff
What you'll bring:
* Previous leadership experience is a must, we are looking for someone who puts their team first
* Dental experience not required, full training provided
* Prior business and people management experience essential
* Proven track record of strong organisational skills, administrative and time management
* Exceptional communication, interpersonal, customer service skills and strong business acumen
* Understanding how to generate income and control costs
* Able to face into difficult conversations & deal promptly with issues when they arise
* Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
* Experienced in comprehending and managing the P&L for the practice
* Exceptional communication, interpersonal, customer service skills and strong business acumen
Apply now, we'll be interviewing as soon as applications are received!