Job Title:
Customer Service Ambassador
* A dynamic and efficient customer support professional.
About the Role:
This is a fantastic opportunity to join our team as a key contact point for all incoming customer enquiries.
You will be responsible for delivering exceptional customer service through various channels, including phone, email, and digital platforms.
The ideal candidate will have excellent communication skills, a strong willingness to learn, and the ability to work in a fast-paced environment.
Key Responsibilities:
* Provide prompt and effective customer support across multiple channels.
* Handle customer inquiries and resolve issues efficiently.
* Identify sales opportunities and contribute to business growth.
About Us:
We are a leading manufacturer and distributor of premium-grade ground engaging tools for the earthmoving and mining industries.
Our products regularly outperform OEMs and aftermarket competitors.
We have over 20 years of success behind us, with patents, trademarks, and proprietary designs.
What We Offer:
Friendly and reliable customer support
Prompt communication through various channels
Opportunities for growth and development