Company Description
Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia's most iconic coastal destinations.
Following an extensive enhancement program, Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast.
Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.
Job Description
As the first point of contact for our guests, you will play a key role in delivering a warm, welcoming, and seamless experience. This position requires someone who thrives in a fast-paced environment, can think on their feet, and works well as part of a team.
Key Responsibilities
* Greet and seat guests with professionalism and warmth.
* Manage reservations and guest flow to ensure smooth service.
* Communicate effectively with the front-of-house and kitchen teams.
* Assist with general front-of-house duties as required.
Qualifications
What We're Looking For
* Experience and knowledge using SevenRooms desired but not essential if you have used similar reservation or guest management systems.
* Strong customer-facing service skills and a genuine passion for hospitality.
* Ability to work under pressure and adapt quickly in a busy environment.
* Excellent teamwork and communication skills.
* Ample experience in front-of-house roles with a good understanding of FOH operations is highly beneficial.
* Availability across a 7-day roster, including a mix of day and evening shifts.
Additional Information
What we offer
* Competitive salary package aligned to market rates
* Ongoing training and professional development
* Career progression opportunities
* Staff dining discounts
* Supportive and inclusive workplace culture
Applications are invited from suitably qualified and experienced candidates.