Operations Coordinator
This is an exciting opportunity to work in a dynamic environment as an Operations Coordinator. As a key member of our team, you will play a vital role in ensuring the smooth operation of our bus services.
About the Role:
* Coordinate vehicle and driver movements to ensure timely and efficient service delivery.
* Action changeover requests for drivers and buses, including those for maintenance or repairs.
* Monitor and respond to service disruptions, vehicle breakdowns, or staffing shortages.
* E nsure compliance with National Fatigue guidelines and enterprise agreements.
* Support payroll accuracy through correct roster and timesheet updates.
* Provide real-time support to drivers during emergencies or incidents.
* Record operational issues and contribute to continuous improvement.
* Assist with charter allocations and communications with the sales support team.
* Promote a culture of safety, compliance, and employee engagement.
Requirements:
* C Class licence (MR licence preferred or willingness to obtain)
* Valid Working with Children Check and State Driving Authority
* Current First Aid and CPR certificates or willingness to obtain
* At least 2 years' experience in a similar operational coordination role
* Strong communication and interpersonal skills
* Ability to work under pressure and solve problems quickly
* A team-oriented mindset and a focus on safety and continuous improvement
Why Join Us?
* Be part of a supportive and engaged operations team
* Opportunity to work with a growing, values-driven business
* Make a meaningful impact on your community every day
* Access to employee benefits and professional development opportunities