Competitive base salary + multiple bonus schemes
* Competitive salary and three annual bonus schemes
* 18 Weeks paid Parental Leave for primary caregivers
* Free onsite parking at the Remote Operational Centre (ROC)
About the role:
The Technology Operations team is currently seeking a Specialist End User Compute to join them on a Monday-Friday roster based at Perth. Reporting to the Manager Infrastructure & Industrial Comms, you will be responsible for providing Level 2 and 3 support services for the IT and OT systems, operational teams and connected IT/OT equipment used by Roy Hill. This role encompasses service ownership, including the maintenance, risk management, and optimization of these systems to support the organization's operational and strategic objectives.
Duties:
* Lead the design, deployment, and maintenance of modern EUC platforms (e.g., Windows 10/11, Microsoft 365, Intune, SCCM, Citrix, or other VDI solutions).
* Manage the lifecycle of all end-user devices, including procurement, imaging, deployment, patching, and decommissioning.
* Champion the modern workplace experience, including Microsoft Endpoint Manager, OneDrive, Teams, and productivity tools.
* Develop and enforce EUC standards, policies, and governance in line with organisational needs and security requirements.
* Provide Level 3 support for complex EUC incidents and problems, working closely with the service desk and infrastructure teams.
* Lead large-scale EUC-related projects such as hardware refresh programs, VDI migrations, or mobility rollouts.
* Monitor performance, usage, and user experience metrics, continuously improving the service through automation and user feedback.
* Ensure compliance with security baselines, including endpoint protection, encryption, patch management, and identity integration.
Skills and Experience:
* Bachelor's degree in computer science, Information Technology, or related field
* Extensive experience in EUC environments with part of that at a senior or lead capacity.
* Experience with virtual desktop infrastructure (VDI) solutions such as Citrix, VMware Horizon, or Azure Virtual Desktop.
* Strong knowledge of mobile device management (MDM), endpoint security, patch management, and automation tools (e.g., PowerShell).
* Ability to develop standards, procedures, and documentation in support of EUC services.
* Demonstrated ability to work independently, lead initiatives, and influence across teams.
Perth ROC Facilities:
* Free on-site parking at remote operational centre (ROC)
* Modern spacious office with break-out facilities
* In-house café providing variety of hot & cold food options and barista coffee
* Flexi Leave available to all Perth based office staff
* Flexible working hours outside of core business hours
* Active social club with community events and activities for employees
* Lifestyle, Learning and Recreation initiative which provide events for your family
About the Company:
Roy Hill is a world class mining company, leading the way through innovative, integrated mining rail and port operations, to export iron ore safely and efficiently from West Australia's Pilbara region.
We are a company where people matter. We support our team to reach their full potential by providing generous benefits and opportunities, empowering them to actively contribute to our success and that of our state and country.
We are committed to the use of new technologies that results in higher quality product, less waste, improved efficiencies and above all, a safer workplace. Our integrated next generation mine, rail and port operations enable the sustained low-cost production of iron ore at a consistent quality and grade, allowing us to respond to changing market cycles.
We are proud to collaborate and work in partnership with the communities in which we operate, supporting programs and initiatives that help achieve positive outcomes and leave a lasting legacy.
We are dedicated to minimising our environmental footprint, designing our operations to optimise the rehabilitation of the land when and where mining has been completed.
We are Roy Hill.
Roy Hill is an Equal Opportunity Employer, and we proudly encourage indigenous Australians, Ex-Military personnel and females to apply. We promote cultural diversity, gender equality and non- discrimination.
We are proud of our relationships with our Traditional Owners and value the difference these partnerships make to the success of the project and to the lives of the people on whose land we operate.
How to apply
Click APPLY to submit your application.
To be eligible to apply for this role you must be legally permitted to work permanently in Australia.
Please note that unsolicited applications from recruitment agencies will not be accepted.
Unlock job insights
Salary match Number of applicants Skills match
Mining, Minerals & Metals 1,001-5,000 employees
Roy Hill is a world class mining company, leading the way through innovative, integrated mining rail and port operations, to export iron ore safely and efficiently from West Australia's Pilbara region.
We are a team whose shared values drive our commitment to being the best mining company in Australia, as well as making a positive difference for our people, partners, and the wider state.
We listen to and work in partnership with the communities we operate in, supporting programs and initiatives that help achieve positive outcomes that leave a lasting legacy.
Roy Hill is a world class mining company, leading the way through innovative, integrated mining rail and port operations, to export iron ore safely and efficiently from West Australia's Pilbara region.
We are a team whose shared values drive our commitment to being the best mining company in Australia, as well as making a positive difference for our people, partners, and the wider state.
We listen to and work in partnership with the communities we operate in, supporting programs and initiatives that help achieve positive outcomes that leave a lasting legacy.
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