Deployment Technician Job Overview
We are seeking a highly skilled Deployment Technician to join our team. The successful candidate will be responsible for assisting with all aspects of device configuration activities, delivering exceptional on-site support and providing level 1 tech support to staff and students at our clients' universities.
Job Responsibilities:
* Carry out all aspects of device configuration activities including device imaging and software deployment and installation of specific components.
* Perform stock picking, asset application of device, packaging and data entry.
* Opening up the TechBar, assisting staff and students with walk-up level 1 tech support.
* Assist with deploying, imaging, and decommissioning of bulk computer spaces.
* Undertake onsite delivery and deployment activities including physical unboxing of goods, device setup, software transfer and configuration as well as cable management.
Required Skills and Qualifications:
* Currently studying or completed a Certificate or higher course related to Information Technology.
* Passionate about everything IT and have an above-average understanding of MacOS and WindowsOS.
* Experience in a fast-paced customer service, retail and/or operations role.
* Strong written and verbal communication skills, with excellent customer service skills.
* Strong professional attitude and conduct and ability to work well within a team.
Benefits:
Our company offers a range of benefits to our employees, including:
* Employee discounts on IT equipment and hundreds of well known brands.
* Training programs designed for you.
* Long term career pathways.
Others:
We are committed to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. We require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.