Product Consultant
We are seeking a skilled Product Consultant to join our team. This is an excellent opportunity for someone who wants to work in a dynamic environment and contribute to the success of our organization.
About the Role:
The Product Consultant will work closely with our Sales Team to validate product versions being sold to customers. You will be responsible for reviewing customer requirements, creating build requests, and providing product demonstrations.
Key Responsibilities:
* Review customer requirements and create detailed build requests.
* Provide product demonstrations and articulate benefits of product features.
* Liaise internally with Solution Architects or product management team to clarify product capabilities.
* Perform Level 2 Support to qualify product issues and assist or escalate as necessary.
* Identify areas for process improvement and implement solutions.
Required Skills and Qualifications:
To be successful in this role, you will need:
* Demonstrated experience with configuring or selling SaaS solutions.
* A thorough understanding of the entire credit onboarding process.
* Prior experience working with digital credit applications.
* Strong communication and interpersonal skills.
* Strong knowledge of the Credit Management Industry.
* Experience working within the Fintech or Accounting sector.
* Excellent problem-solving and analytical skills.
* Project Management or Project Co-ordination experience (desirable).
Benefits:
We offer a range of benefits to support your career and well-being:
* Fitness First Platinum gym membership.
* Daily fuel - Barista-made coffee, breakfast, snacks, lunches, and drinks on us.
* Phone credits - $50 per month towards your plans.
* Wellness Days - an additional day off each month.
* Monthly Massages - in-house massages to soothe those sore spots.
* Bonus Shares - performance-based bonuses and access to our Employee Share Scheme.
* Fun Activities - monthly team-building activities.
* Legal Services - free legal services, including conveyancing and property advice.
Ours Values:
We value:
* The 1%'ers add up - small efforts lead to significant success.
* We are dependable and trustworthy - maintaining reliable and trusted services.
* We are committed to growth - innovating and exceeding expectations.
* Our people make the difference - supporting employees to achieve their aspirations.
Recruitment Process:
We have a simple recruitment process:
1. Phone Screening - getting to know you and the company.
2. Hiring Manager Meeting - showcasing your background and skill set.
3. Functional Meeting - technical challenges to demonstrate your approach.
4. Values Meeting - discussing how you fit into our world.
We Are Committed To You:
We offer a fantastic culture with open communication and rewards and recognition, including probation celebrations, all-staff birthday and service anniversary celebrations.
We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.