Introduction
We are Veriu Group (pronounced 'Very You')!
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.
Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means we're well on our way to achieving our mission of becoming the largest Australian‐owned apartment hotel operator.
Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship‐Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.
Now is the perfect time for like‐minded people to join our expansion journey. If you're looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you – you've found us and we can't wait to hear from you!
To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/
Description
Welcome to Punthill Caroline Springs
Gorgeous three‐story serviced apartment complex with 4 stars surrounded by a beautiful lake and bustling boardwalk of small businesses and cafes.
* Sitting atop several thriving restaurants and eateries, our boutique 80‐room hotel boasts a 24‐hour onsite gym and 2 conference rooms overlooking the lake.
* Close to public transport or enjoy free secure onsite parking.
Responsibilities
Reporting to the Hotel Manager, you'll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day you'll strive to:
* Housekeeping team operations management, recruitment and training, rostering & timesheet approvals.
* Maintain high standards of cleanliness throughout the hotel's guest rooms, common areas and shared facilities.
* Implement & maintain our 'Veri-Best' housekeeping processes and policies within the team.
* Manage deep cleaning schedules, repair escalation, housekeeping projects, and budgets to metrics/targets.
* Conduct audits & checks to ensure compliance within housekeeping.
* Build strong and authentic relationships with your teammates and our guests.
* Ensure a clear line of communication between housekeeping and other teams within the hotel.
* Provide support and assistance to the Hotel Manager and be the housekeeping expert.
Benefits
You'll be someone looking for a long‐term career with a growing, Australian‐owned hotel group. Access:
* National career growth opportunities.
* Accelerated development in a variety of hotel management or corporate areas.
* Comprehensive onboarding & ongoing support.
* The chance to join our Fast‐Track Hotel Management Development program.
* Genuine flexibility and job security.
* High‐performing culture that values relationships & individuality, where our leadership know you by name.
* Generous referral bonuses when you refer your friends to work with us (up to $1000).
* Discounts on accommodation across our network.
* Discounts on private health insurance.
* Access to our Employee Assistance Program.
Skills and Experiences
About You
We work in a fast‐paced environment where no day is the same, so we're looking for people who are adaptable, enjoy variety and operate with an ownership mindset.
The successful person must have:
* Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights).
* First Aid Certificate (or be able to obtain before starting).
* Demonstrated experience leading a team with kindness in order to achieve outcomes.
* Demonstrated ability to problem solve, work together with departments, and manage budgets.
* High standards of attention to detail, cleanliness and communication skills (written & verbal).
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