Description - External Service Manager - West Melbourne (Part time role) Permanent leadership role working at SDA apartment site Like to make a difference in the lives of people with disability and their families? Join us in providing exceptional client care in a modern style SDA apartment block. At Healthscope Independence Services, we're dedicated to helping people living with disabilities to get the most out of life. We're on the lookout for a Manager who shares our passion to join our enthusiastic and dedicated team. With more than 30 years in disability support, every day across Australia we provide a positive and nurturing environment that assists people to achieve their goals. You'll work closely with clients and their Care Teams, supporting them to grow in confidence and independence. Our people are at the heart of everything we do. Along with providing quality care, we work together to create positive, memorable experiences for our clients and their families. Sound like you? Join us and support clients in newly built SDA apartments located in West Melbourne. What your role will look like · As Service Manager, you will lead a team of staff providing person-centred care to support our clients with various aspects of their daily living. · You will manage all aspects around service delivery including resourcing, quality, risk management and budgeting. · Lead and coach a vibrant team who celebrate the small joys that make a big difference to people's lives. · Enjoy the opportunity to grow your team, building a valuable skillset across physical health, as well as an appreciation of mental health, to support our clients. You will interact with health professionals promoting our holistic model of care. · You will mentor staff to deliver high quality customer services to residents and their supporters. Why work with us? At Healthscope Independence Services, we're committed to supporting the people who support others. We encourage continuous professional development and will support you to grow and flourish. We offer a range of benefits including: · Work life balance · Further training and upskilling · Career development opportunities Ready to make a great career move? Bring your commitment to exceptional client service and your passion for supporting others to an organisation where they'll be valued. A well organised approach and good time management skills are important for navigating your busy day. Your high levels of integrity and reliability will build trust with clients and colleagues. Your positive contribution will be recognised and appreciated. Formal qualifications in Disability, Community Services and Allied health are desirable but not essential. Experience in coaching and developing a staff team, managing resources, being able to build rapport with a broad range of stakeholders is essential. An understanding of managing relationships with SDA Providers and concierge service delivery model is desirable. Join our team Applications close 4th June 2025. If you'd like to find out more, contact Mark Hulbert, Area Manager, email: ******. If you're successful, we'll ask you to share a few more things, including your immunisation status (including COVID), NDIS worker screening check, driver's license, and first aid and CPR certificates. To work with us, you must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.