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People & culture advisor

Tweed Heads
Accor
Posted: 23 April
Offer description

Job Description

As our People & Culture Advisor, you'll assist with the daily operations of the department, partner with HODs, and assist to drive the P&C strategy in conjunction with the Director of People & Culture. Your role is central to delivering the people plan boosting performance, engagement, and capability while guiding effective change management to support our resorts strategic goals.

Key Responsibilities

* Contribute to the engagement and growth of the resort via the People & Culture strategy
* Support leaders and ambassadors with HR guidance across recruitment, performance, and workforce management
* Assist in ensuring awards, agreements, and policies are clearly communicated and implemented
* Promote fairness, transparency, productivity, and innovation in workforce development
* Provide coaching and advice to leaders on workplace practices in line with legislation and policies
* Help resolve People & Culture matters including grievances, complaints, and workforce issues
* Assist with investigations /Notice of Meetings
* Stay up to date with relevant legislation and support the development and review of policies and procedures
* Coordinate recruitment projects and onboarding processes to ensure compliance and equity
* Contribute to strategies for sourcing, attracting, and retaining employees
* Prepare and analyse monthly reports, working with leaders to address key workforce issues
* Collaborate with payroll and employees on award and agreement conditions
* Participate in committees, team meetings, and cross-functional projects as required

Qualifications

* Tertiary qualifications in Human Resources or a related field (preferred).
* Practical understanding of HR functions, legislation, and best practice.
* Prior experience in hotel, hospitality, or retail sectors (preferred).
* Exceptional time management and communication skills (written, oral, and face-to-face).
* Enthusiastic, positive, and professional attitude and ability to pivot/multi task.
* A mindset of continuous improvement aligned with the People & Culture strategy.
* Commitment to delivering luxury service standards with warmth and professionalism.

Benefits

* 30% off food & beverage at Accor properties worldwide
* Generous accommodation discounts at 4,500+ hotels across 110 countries
* Access to world-class training via Accor Hotels Academy
* Career mobility across Accor's global brand portfolio
* A culture of diversity, inclusion, and opportunity
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