Building Maintenance Services Manager
Employment Type: Full-time
Location: Melbourne with flexibility to travel across all TLC sites
About TLC Healthcare
TLC Healthcare is a leading provider of integrated healthcare services, committed to delivering high-quality care and wellbeing to our communities. Our values of Respect, Accountability, Excellence, Collaboration, Integrity, and Innovation underpin everything we do.
About the Role
We are seeking an experienced and motivated Building Services Maintenance Manager to lead the delivery of building services, maintenance, and infrastructure projects across our growing portfolio. This role is pivotal in ensuring our facilities are safe, compliant, and operating efficiently, while also supporting capital works, refurbishments, and future developments across multiple sites.
Reporting to the General Manager, Capital Projects & Infrastructure, you will manage both day-to-day maintenance operations and strategic infrastructure initiatives. The position requires working across TLC sites in Melbourne and Geelong.
Key Responsibilities
* Property maintenance and serviceability across all homes
* Break-fix, repairs and maintenance management
* Ownership and accountability of repairs and maintenance budgets
* Regional management and leadership of maintenance teams
* Oversight of operational service delivery outcomes and contractor management
* Lead building services operations, ensuring compliance with all regulatory and safety requirements
* Manage planned and reactive maintenance programs across multiple sites
* Oversee refurbishments, upgrades, and infrastructure projects from planning to delivery
* Manage contractors, service providers, and supplier agreements
* Ensure all works are delivered on time, within budget, and to required quality standards
* Conduct asset lifecycle planning, including maintenance, replacement, and upgrades
* Coordinate compliance inspections, certifications, and audits
* Develop and implement risk management strategies
* Collaborate with internal stakeholders and external partners to support business objectives
* Lead and develop a team to deliver high-quality service outcomes
Job Competencies
* Understanding the significance of building design and its impact on operations in Australian residential aged care, corporate settings, learning and early learning facilities
* Ability to read and compute technical, services and architectural drawings
* Proactive design and execution of projects/activities around site refurbishments, maintenance, and management of fixtures, fittings and other assets
* Experience managing teams of direct labour and sub-contractors and commercial building services, including construction services
* Managerial experience in end-to-end delivery of high value infrastructure projects at least at an execution level
* Strong stakeholder management skills and ability to nurture relationships
* Track record of services & asset procurement & contract management, including tender preparation, negotiation & execution of complex authority, consultant and contractor agreements
* Knowledge of legislative requirements for work, health and safety in project management and construction
* Understanding of building & infrastructure development, construction, design management, authority management, and planning approvals processes
* Computer literacy, working knowledge on industry specific software such as Aconex or TeamBinder
* Strategy facilitation around risk management and sustainability, identification of improvement opportunities and contingency planning
Qualifications / Experiences Required
* Prior background experience within a services-based or service delivery business relating to property and maintenance is a prerequisite
* Minimum 5+ years of experience in a similar managerial capacity (preferably in health or allied health sectors)
* Formal Engineering or technical qualification in Building Services Engineering, Operations and Maintenance Engineering or Mechanical Engineering
* Additional tertiary qualifications in management, business or commerce disciplines are advantageous
* Track record of working in large scale infrastructure projects
* Project Management Qualifications (PMBOK or PMI)
* Membership of a recognised professional association relevant to the field of expertise (e.g., AIPM) is highly desirable
* Forecasting & budgeting expertise
* Expertise around statutory obligations and compliance management
What We Offer
* Fully maintained company vehicle
* Discounted health insurance
* Free gym membership
* Novated leasing
* Employee Assistance Program
Compliance Requirements
* Trade, Construction or other related qualification
* Exceptional customer focus and service approach
* Demonstrated strength in collaboration and continuous improvement
* Up-to-date COVID-19 and Influenza vaccinations
* NDIS Clearance including valid police check
* Working with Children Check
* Proof of eligibility to work in Australia
* Current Victorian Driver's Licence
Why Join TLC?
* Be part of a values-driven organisation with a strong focus on innovation and wellbeing
* Work on impactful projects that improve lives and communities
* Enjoy a supportive team culture and opportunities for professional growth
All applications must be submitted through our website. For any questions regarding this role, please feel free to contact Talent Acquisition at talentacquisition@tlchealthcare.com.au.
We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.
TLC Healthcare encourages all people of different backgrounds to apply.
As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.
#J-18808-Ljbffr