Job Title: Sales and Customer Service Manager
Our business is seeking a highly skilled Sales and Customer Service Manager to lead our team in achieving sales targets, delivering exceptional customer service, and creating a positive shopping experience. The ideal candidate will have proven retail management experience, a strong passion for 1:1 customer service, and leadership skills to foster team growth and succession planning.
* Proven track record of driving sales and achieving KPIs
* Expertise in managing stock levels and minimising stock loss
* Experience in managing rosters within budget to ensure productivity
* Able to coach and develop a team, manage stock, and update visual displays
* Strong leadership skills to foster team growth and succession planning
As a Sales and Customer Service Manager, you will enjoy a competitive hourly rate, performance-based bonuses, up to 70% discount on products, and exclusive perks via the employee portal. You will also receive comprehensive training, including a structured 3-month training plan and Buddy Manager support.
Our company has been inspiring individuals with stylish, confidence-boosting fashion since the 1950s. We offer clear development paths, leadership workshops, and upskilling opportunities in a people-first culture.