Medical Receptionist & Administration Assistant
Avant Practice Solutions are a premium provider of medical practice management services across Australia. We support a variety of medical specialist, as well as general and surgical practices, by providing off-site administration and practice management services. This is a full-time permanent opportunity to join our Box Hill office as a compassionate and efficient Medical Receptionist.
Office Hours: Monday - Friday, no weekends. Please apply only if you can dedicate full-time hours (38 hours per week) onsite in Box Hill, VIC, and you have the correct working rights in Australia.
This role provides off-site medical administration services for several different medical and specialist practices in a modern environment.
Benefits
- Career progression opportunities and professional development
- Community engagement opportunities including volunteering
- Fun, friendly and motivated team
- Great work-life balance with no weekend or after-hours work
About You
We are looking for a dedicated and positive individual with drive, to make a real difference to our doctors’ practices. This position in Box Hill requires an adaptable and confident person with a strong drive to provide the highest quality service. Medical experience is desirable but not essential. You will work with a range of surgeons and physicians, and your proven track record in delivering excellent customer service with empathy and respect is highly valued.
The ability to quickly learn a range of practice software packages (e.g. Gentu, Clinic to Cloud, among others) will be needed for success in the role.
Key duties
- Booking and arranging of appointments
- Managing patient phone enquiries
- Liaising with patients, providers, hospital staff and referrers
- Filing and medical administration processes and general office duties on cloud-based platforms
To be successful you will have
- Ability to multi-task effectively with attention to detail
- Excellent communication skills and qualified phone manner
- Ability to work cohesively within a team and independently
- Confidence with computers and new technology
- Strong organisational and time management skills
Employment type
- Full-time
Job function
- Health Care Provider
Industries
- Insurance
Ready to join us?
If you are looking for a career-enhancing role in a friendly, dynamic and professional environment where your contribution is valued, apply now. We welcome applications from people of all backgrounds and are an Equal Opportunity Employer. If you require any adjustments during the recruitment process, please contact
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📌 Medical Receptionist & Administration Assistant
🏢 Avant Mutual
📍 Melbourne