About the roleAs a Customer Service Assistant at Bonney Energy, you will be responsible for the efficient and effective operation of the Ampol Epping Forest Roadhouse.
In this role, you will be the first point of contact for customers, providing excellent customer service and ensuring a smooth and streamlined experience.
The Customer Service Assistant plays a vital role in supporting the overall operations of our retail business.What you'll be doingProviding exceptional customer service by greeting and assisting customers in a friendly and professional mannerAccurately processing customer transactions, including cash handling, card payments, and refundsMaintaining the cleanliness and organisation of the retail siteRestocking and replenishing retail products as requiredUse food safety standards when preparing, cooking, displaying and disposing of hot/cold foodAdhering to all company policies, procedures, and safety standardsAssisting with inventory management and stock controlResponding to customer inquiries and addressing any concerns or issuesCollaborating with the wider retail team to ensure smooth operationsWhat we're looking forPrevious experience in a customer service or retail role, preferably in a similar environmentStrong communication and interpersonal skills, with the ability to provide excellent customer serviceAttention to detail and the ability to work accurately and efficientlyFlexibility to work a range of shifts, including weekends and public holidaysA positive, friendly, and professional attitudeGood problem-solving and decision-making skillsThe ability to work well in a team and collaborate with othersWhat we offerAt Bonney Energy, we are committed to providing a supportive and rewarding work environment for our employees.
As a Customer Service Assistant, you will have the opportunity to develop your skills and progress your career within our growing organisation.
We offer competitive remuneration, opportunities for training and development, and a range of employee benefits to support your wellbeing and work-life balance.About usBonney Energy is dedicated to providing exceptional customer service.
With a strong presence in the Tasmanian market, we are committed to supporting the local community and promoting sustainable business practices.
Join our team and be a part of our continued success
Apply now for this exciting Customer Service Assistant opportunity with Bonney Energy.
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