About voco Brisbane City Centre & Hotel Indigo Brisbane City Centre
In 2022, vocoTM Brisbane City Centre opened with 194 guest rooms, 12 meeting rooms, 2 F&B outlets, a fitness centre, and rooftop pool. Soon after, Hotel Indigo Brisbane City Centre opened with 212 rooms and the stunning Izakaya Publico Restaurant & Bar 1603. Both hotels are committed to providing exceptional guest experiences, world‐class events, and innovative hospitality services.
Position Overview
We are seeking a proactive and results‐driven Conference & Events Sales Manager to drive MICE (Meetings, Incentives, Conferences, and Events) revenue across both properties. This role focuses on converting inbound enquiries, maximising revenue opportunities, and delivering a seamless client experience from initial enquiry to operational handover.
Key responsibilities:
* Manage all Conference & Events enquiries, from proposal to negotiation and contracting.
* Drive conversion of inbound leads and identify upsell opportunities across accommodation, meeting space, and catering.
* Act as the primary contact for clients, ensuring exceptional event solutions and optimised space utilisation.
* Collaborate closely with Banquet Operations, Kitchen teams, and internal departments to ensure flawless event delivery.
* Support the Director of Sales with forecasting, revenue strategy, and performance reporting.
* Maintain accurate records in Delphi and IHG systems (Leadshare, IHG Way of Sales) and oversee deposits, billing, and reconciliations.
* Deliver a professional client experience, building strong relationships to encourage repeat and referral business.
* Mentor and develop the sales and events team, ensuring alignment with brand standards, operational excellence, and workplace health and safety.
In return we offer:
* Career development opportunities within a growing, innovative hospitality team.
* Supportive and professional work environment.
* Access to global accommodation and dining discounts.
* Ongoing training and professional growth opportunities.
What We're Looking For:
* Proven experience in conference, events, or MICE sales within a hotel environment.
* Strong commercial acumen with a results‐driven mindset and excellent negotiation skills.
* Exceptional client relationship and communication skills.
* Ability to collaborate effectively across multiple departments and manage competing priorities.
* Proficiency in Delphi, IHG systems, and Microsoft Office; experience with revenue reporting a plus.
* Full working rights in Australia.
If you are passionate about hospitality and delivering exceptional client experiences, we would love to hear from you—apply today!
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