Job Overview
This is an exciting opportunity for a motivated and adaptable individual to join our team as a Customer Service Support Specialist. In this role, you will be part of a close-knit team in Kangaroo Flat (Bendigo) providing high-quality customer service and general administrative support.
Main Responsibilities
* Provide exceptional customer service to internal and external stakeholders.
* Coordinate data entry, databases, and systems to ensure seamless operations.
* Manage records and document control to maintain accuracy and compliance.
* Liaise with external suppliers to obtain quotes and manage procurement requirements.
* Communicate effectively with a wide range of stakeholders to ensure effective service delivery.
Key Requirements
* Motivation and enthusiasm with demonstrated administration experience and excellent attention to detail.
* Efficient computer skills including working knowledge of Office (Excel, Outlook, Sharepoint, Word).
* Experience interacting with people at all levels and be able to work with minimal supervision in a proactive manner.
* Excellent written and verbal communications skills.
* Adaptability, positive attitude, willingness to learn and desire to demonstrate initiative.
* Self-motivation and willingness to pitch in where needed.
* Excellent organisational and time-management skills and a proactive and autonomous approach.
Benefits
This role offers a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to make a real difference in the community.
What We're Looking For
We are seeking a highly skilled and motivated individual who is passionate about delivering exceptional customer service and supporting the success of our team.