Workplace Services Manager
About the role: We're looking for a proactive and experienced Workplace ServicesManager to oversee the daily operations of our flagship 9,200 sqm building, managing facilities, vendor contracts, workplace services, tenant relations, travel, and security to ensure a productive, secure, and team-oriented work environment. This key leadership role also involves overseeing workplace experience and facilities management operations at assigned client sites, leading a diverse team of concierge and workplace professionals, and serving as the key facilities management contact. The position requires balancing exceptional customer service delivery with effective building operations management to create an optimal workplace environment for employees and visitors.
* Lead daily operations across reception, security, catering, events, and workspace services.
* Manage a monthly budget and ensure all workplace systems run smoothly.
* Oversee tenant relations, lease agreements, and service billing.
* Ensure compliance with travel policies and building security protocols.
* Collaborate with ICT and contractors to maintain high workplace standards.
About you
* Proven experience in facilities, workplace, or operations management.
* Robust leadership and stakeholder engagement skills.
* Budget oversight and financial reporting experience.
* Knowledge of workplace systems, lease management, and building compliance.
* Excellent organizational and problem-solving abilities.
Why join Cushman & Wakefield?
* Being part of a growing global company.
* Career development and a culture of promotion from within.
* Access to one of the world's largest learning libraries via LinkedIn Learning.
Inclusive Culture
We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community – it means we go well beyond just talking about it; we live it. If you want to live it too, join us.
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