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Guest experience coordinator

beBeeCustomer
Posted: 14 August
Offer description

Front Office Receptionist Job Opportunity

We are seeking a skilled and friendly Front Office Receptionist to join our team at one of South Australia's most iconic regions.

This is an excellent opportunity to work in a close-knit community, providing exceptional customer service and supporting the smooth operation of our park.

The role involves:

* Welcoming guests and processing check-ins and check-outs efficiently
* Managing reservations and accounts using our park booking system
* Collaborating with the Housekeeping team to ensure accommodation readiness
* Providing guests with information about local attractions and services
* Handling day-to-day office administration tasks
* Maintaining strong relationships with colleagues, residents, and guests


Requirements for Success

To excel in this role, you will need:

* Previous experience in a front office or hospitality setting
* A passion for delivering outstanding guest experiences
* Proficiency in computer skills, including knowledge of RMS or similar reservation systems
* Excellent communication and interpersonal skills
* Accuracy when handling cash transactions
* Strong organizational skills and attention to detail
* A positive attitude and enthusiasm for working as part of a team
* Flexibility to work weekends, public holidays, and evenings as required
* A current driver's license


Benefits for You

You will enjoy:

* Discounted accommodation at over 300 G'day Group holiday parks nationwide
* Discounts with our G'day Rewards Partners
* Service recognition awards
* Access to our Employee Assistance Program
* Internal promotion opportunities

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