About the role
We are seeking an enthusiastic and customer-focused Gym Receptionist to join our team at Golds Gym Fremantle. This is a casual position based (15-20 hours per week) in our state-of-the-art fitness facility. In this role, you will be responsible for delivering an exceptional customer experience and supporting the smooth daily operations of our gym.
What you'll be doing
1. Provide a warm and friendly welcome to all members and visitors
2. Handle member enquiries and assist with membership-related tasks
3. Process payments and maintain accurate financial records
4. Respond to phone calls and emails in a professional and timely manner
5. Promote and sell gym memberships, services and products
6. Assist with the coordination of gym activities and events
7. Maintain a clean and organised reception area
8. Support the wider gym team and facility as required
What we're looking for
1. Previous experience in a customer service or receptionist role, ideally within the fitness industry
2. Strong communication and interpersonal skills with the ability to provide exceptional customer service
3. Excellent organisational and multi-tasking abilities
4. Proficient in using computer systems and software
5. A passion for health, fitness and helping others achieve their goals
6. Availability to work a flexible schedule, including early mornings, evenings and weekends.
What we offer
At Golds Gym Fremantle, we are committed to creating a positive and supportive work environment for our employees. We offer ongoing training and development opportunities, and a range of benefits such as staff discounts and a free membership. Join our team and be a part of our mission to inspire our members to live a healthier and more active lifestyle.
About us
Golds Gym Fremantle is a leading fitness facility in the heart of Fremantle. With state-of-the-art equipment, a wide variety of fitness classes, and a team of experienced trainers, we are dedicated to helping our members achieve their health and fitness goals. Our company values of excellence and community drive us to continuously improve and provide the best possible experience for our members.
If you are excited to be a part of our agile team, apply now to be considered for this position.
📌 Gym Receptionist
🏢 Golds Gym Fremantle
📍 Fremantle