As a Business Services Coordinator, you will be the primary point of contact for clients, providing exceptional communication and organizational skills to support their business needs.
Key Responsibilities
* You will be responsible for handling inbound and outbound calls, call transfers, and managing client inboxes with timely responses.
* Ad-hoc administration duties may be required, including tasks such as scheduling appointments and managing bookings.
* You will utilize online booking systems to schedule appointments and manage client bookings efficiently.
Requirements
* A minimum of 1 year of experience in a reception or customer service role is required.
* Intermediate to advanced Microsoft Office skills are essential, as well as knowledge of Google Suite and associated products.
* You must be able to multitask and prioritize tasks effectively to meet the demands of this role.
Benefits
* This role offers flexibility, allowing you to work from home or in our office as required.
* The position requires a minimum of 3 hours per week, providing a good balance between work and personal life.
* You will have the opportunity to work across multiple online booking systems, enhancing your technical skills.
Further Information
* We require applicants to possess strong organizational skills and excellent communication abilities.
* A high level of discretion and professionalism is expected when handling sensitive client information.