Gym and Fitness Professional
We are seeking a skilled Gym and Fitness Professional to lead our team to success. The successful candidate will be responsible for inspiring the team, overseeing all aspects of the club's gym and fitness activities, and showcasing leading interpersonal, communication, and sales skills to drive a successful team to deliver an exceptional member experience.
Responsibilities
* Manage sales budgets and analyse results to determine proactive strategies for improvement
* Lead the delivery of exceptional member experiences and the successful resolution of member concerns
* Coordinate day-to-day gym operations, including assisting reception desk services and administration
* Drive membership lead generation, sales and retention activities
* Demonstrate outstanding customer service and build relationships with members
* Ensure the facility is clean, safe, and running efficiently
* Support and assist personal trainers in delivering top-quality services
* Promote the club within the local community through outreach and marketing efforts
About You
* You are self-motivated with a passion for health and fitness and have flexibility to work early mornings, afternoons, evenings and weekends.
* You hold a Certificate IV in Fitness (minimum) and current CPR/First Aid certification (or willingness to obtain).
* You possess strong sales acumen with a demonstrated ability to meet and exceed sales targets.
* You have excellent leadership and team management skills.
* You are proficient in CRM and gym management software, along with standard office tools.
* You have knowledge of fitness industry trends and customer preferences.
* You are outgoing and friendly with a positive role model, collaborative and team-oriented attitude.
* You possess well-developed communication and interpersonal skills.