An exciting opportunity has arisen for an Insurance Claims Specialist to join our team. As a key member of our Insurance Claims and ServicePlus business unit, you will be responsible for providing technical insurance and superannuation advice, managing complex claims, and ensuring exceptional customer service.
The successful candidate will have over 5 years of experience in superannuation and life claims administration, with at least three years in a Senior Claims position. They will possess a detailed understanding of the superannuation industry and associated legislation, with the ability to manage conflicting priorities and adhere to strict deadlines.
About Us
We are passionate about delivering exceptional service to our members, and we are looking for someone who shares our commitment to excellence. Our employees are proud to be part of an organization that helps everyday Australians achieve a brighter future.
Your Responsibilities
- Interpret technical insurance policy issues
- Support regulatory compliance
- Identify opportunities for process improvements
- Manage complex claims and ensure exceptional customer service
- Coach and mentor claims staff
Benefits
- Flexible work arrangements
- Competitive salary and benefits package
- Ongoing professional development and training
- Opportunities for career advancement
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