Experience the full cycle of problem-solving as a Customer Service Consultant. This role offers a dynamic work environment where you can handle various inbound calls, provide assistance to customers with general enquiries or troubleshoot issues with their vehicle.
To find suitable solutions, you may need to think outside the box and contact other service providers like incident response or a towing company.
About the Position:
* This is a full-time permanent position offering exceptional opportunities for career growth.
* Maintenance of strong communication skills, both verbal and written, is essential.
* You will be required to think on your feet, solve problems creatively, and display empathy towards our customers.
* Previous experience in customer service, call centre, retail or hospitality is highly valued.
What We Are Looking For:
* We are seeking candidates who possess resilience, ability to stay calm under pressure, and have excellent communication skills.
* Experience with computer systems or affinity with technology is also an asset.
This position is ideal for those in Retail, Hospitality, Admin or Customer Service looking for a challenging and rewarding role within a large organisation.