Looking for a current challenge in an expanding industry sector. Manufacturing products for the Rail and Mining industries based in Adelaide's inner North Western suburbs, is seeking to employ the services of an Customer Service Coordinator, to provide support to Sales Team to ensure the organization provides both timely and high-level support to their customers.
JOB DUTIES
Working cooperatively with the Nationals Business development Manager to prepare and process tenders, proposals, quotations, sales and purchase orders
Prepare contract review documentation for approval by the General Manager
Entering and administering sales Orders
Monitoring and reporting to customers on delivery performance and the provision of order acknowledgments
Liaise directly with the Warehouse manager and Production Manager on product delivery status
Managing Customer Complaints with the Quality Manager, NBDM and GM as per the Fletcher and Sons Quality management system.
Implementing and managing the Synchro CRM business system
Telephone sales to both existing and current customers
Assist in the provision of weekly / month Sales reports with the NBDM.
Skills and Abilities:
Polite, confident telephone manner
Excellent written and verbal communication skills
Previous experience in a sales setting
Developed skills in Microsoft programs, Excel, Word, Publisher,
Previous experience in SAP and ERP systems
Developed publishing skills in social media platforms such as LinkedIn and Facebook Business
Previous experience working in Heavy Engineering or Engineering manufacturing industries would be an advantage but not essential
📌 Customer Service Coordinator Adelaide
🏢 Recruitco
📍 Adelaide