VIS Global Pty Ltd specializes in enterprise communication and customer experience management solutions. With expertise across various industries, VIS Global provides consultancy, design, implementation, training, and support for advanced communication systems. These include enterprise voice, unified communication, data networking, video, and customer experience management solutions. The team's focus is on delivering state-of-the-art technologies tailored to meet the unique needs of each organization.
Role Description
This is a contract role for an Information Technology Support Engineer, located on-site in Melbourne, The IT Support Engineer will be responsible for providing technical support, troubleshooting issues, administering systems, and offering help desk support. The candidate will also maintain and support enterprise communication and data network systems for the organization.
Qualifications
* 2+ years of IT support experience
* Strong knowledge of Microsoft 365, Active Directory & Intune
* Experience with Technical Support and Troubleshooting
* Proficiency in Information Technology and System Administration
* Skills in Help Desk Support and customer interaction
* Strong analytical and problem-solving abilities
* Excellent communication and interpersonal skills
* Ability to work independently and collaboratively in a team environment
* Prior experience in enterprise communication and data networking is a plus
* Relevant certifications in IT support or system administration are advantageous
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