Join our team as a Retail Sales Assistant in an exciting role where you will provide exceptional customer service, foster a positive shopping experience and support new and expectant parents on their journey.
About the Role
You will be responsible for delivering outstanding customer experiences, connecting with customers to understand their needs and providing personalized assistance and product recommendations.
Key Responsibilities
* Customer Engagement – Engage with customers to understand their needs, providing personalized assistance and product recommendations.
* Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.
* Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organized.
* Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
About You
We are looking for a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.
What You Bring To The Team
* Prior Customer Service Experience.
* Ability to work in a fast-paced environment.
* High standards in customer service and store presentation.
* Proficiency in calming irate customers and resolving issues with empathy and professionalism.
Physical Requirements
* Able to lift up to 15kg between floor and shoulder, 10kg above shoulder height.
* Ability to wear a headset to communicate with the team on the shop floor.
* Stand and walk for prolonged periods of time.
Perks & Benefits
* A supportive, friendly team culture that celebrates wins and supports your goals.
* Competitive salary/hourly rate.
* Paid parental leave.
* Training pathways to support your growth and career development.
* Employee Assistance Program for wellbeing.
* Generous team discounts.
Please Note
* Every employer has the obligation to ensure employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
* Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.