A career-defining opportunity has arisen for an experienced Retail Manager to join our organization.
You will be responsible for leading a team of professionals who are dedicated to delivering exceptional customer experiences and driving business growth.
Your key responsibilities will include:
* Managing and motivating teams to deliver high-quality services
* Developing and implementing strategies to build revenue and achieve quality targets
* Building and maintaining strong relationships with supplier partners and customer teams
* Analyzing business performance data to identify areas for improvement and implement changes
* Ensuring the safe and efficient delivery of service by cabin crew and caterers
* Managing localised supply chain, product development, and contract management
* Overseeing Quality Assurance and Regulatory Compliance
* Managing On-Time Performance (OTP) for services at designated ports
To be successful in this role, you will need:
* Demonstrated success in a similar commercial and operational role
* Strong leadership and communication skills
* Experience in complex budgeting and financial management
* Ability to develop and deliver training programs
* Tertiary education in Business or Finance