Location
- Byron Bay
- Role type
- Casual
**THE SMOKING CAMEL**:
**THE VENUE**:
The Smoking Camel offers a contemporary Middle Eastern dining experience, characterised by its vibrant flavours, unique culinary creations, and welcoming ambiance.
Inspired by a passion for bright, bold, and flavourful cuisine, our menu features a fusion of fast-moving flavours showcased through dips, small plates, salads, and grilled skewers, and more substantial main courses.
We are currently seeking enthusiastic Floor Attendants to join our talented team.
***:
The Floor attendant is responsible of all elements of Front of house service. The Floor attendant is in charge of Customer service & sections, following The Smoking Camel sequence of service, food & beverage quality control and team work.
**ABOUT YOU**:
- Focusing on achieving the best customer service & showcasing The Smoking Camel to the highest standard possible.
- Experience in a fast paced and high volume venue
- Great work ethic and loves working with a team.
- Outstanding Customer service & relations
- Wine and Middle Eastern cuisine knowledge - _looked upon favourably, but not essential_
**BENEFITS**:
- Fantastic salary, tips and staff discounts at all our venues
- A work life balance
- An opportunity for career development and growth
**KEY RESPONSIBILITIES**:
- Checklists - Complete the opening & closing check lists. Ensure updated check lists are displayed in designated areas at all times;
- Customer Complaints - Handle all customer complaints when working on shift and improve customer experience in store. Always communicating with your manager about a customer complaint and taking guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift.
- Wine service - Learning wine service and basic wine knowledge.
- Opening & Closing the Venue - Present Venue in accordance to VM, correct lighting, music control, cleanliness, uniforms and all table presentation.
- Deep Clean - Fortnightly deep clean of FOH & BOH to be run by Restaurant Managers.
- Food & Beverage knowledge - must attend all training or group training to ensure knowledge of the menu is developed to full ability.
- Team work - Working with your team to create a fun and happy environment in house & with all staff.