Job Description
As a Visual Merchandiser, you work at the heart of a fast-paced fashion business, creating an environment that inspires customers to explore their personal style. You guide and support the store team to deliver exceptional inspiration and guidance with competitive convenience in line with the H&M; brand direction and values. As a Visual Merchandiser, you actively drive sales in store and are responsible for ensuring strong execution of the Commercial Handbook.
Key responsibilities:
- Ensure that garment presentation in store is in line with the Commercial Handbook and creates exceptional inspiration and guidance with competitive convenience.
- Secure a high level of styling and fashion inspiration in windows and indoor.
- Together with the Department Manager, you maximize and drive commercial opportunities in your store within the H&M; brand guidelines.
- Execute visual and commercial training for all colleagues in store to support garment presentation and styling in line with the Commercial Handbook, together with the Store Manager and Department Managers.
- Seek Visual Merchandiser potential future talent for succession.
- Organize and plan your workload according to business needs and commercial planner. Ensure safety, security, and administration procedures are always followed.
Qualifications
To be successful in the role as a Visual Merchandiser, you are passionate about creating an environment that inspires customers to explore their personal style. You enjoy helping and coaching the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M; brand guidelines and are confidently able to provide feedback when needed. In addition, you have an inspiring communication style and are able to interact with both your colleagues and customers.
What you need to succeed:
- Up to date with current fashion trends and styling techniques to anticipate our customers’ needs.
- Customer-centric approach with proven results creating a great customer experience in a Visual Merchandising role.
- Solid organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business.
- Commercial mindset with the ability to analyze figures and formulate plans to maximize sales.
- The ability to delegate, follow up, and provide straightforward feedback with the goal of coaching and developing your team.
- Excellent interpersonal skills and ability to communicate clearly with all team members.
Benefits
We offer all our employees at H&M; Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M; Group brands in stores and online.
Inclusion and Diversity
H&M; is part of H&M; Group. At H&M; Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation.
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📌 Visual Merchandiser
🏢 H&M
📍 Australia