Overview
Well Connected Business Systems Pty Ltd – Balcatta WA. The ICT Business Analyst will work closely with business users and technical teams to analyse, document, and translate business requirements into effective ICT system solutions. The role focuses on reviewing and improving existing systems, supporting system implementation, and ensuring technology solutions align with organisational objectives.
Responsibilities
* Work with users and stakeholders to identify, analyse, and document business and system requirements for ICT solutions.
* Investigate and evaluate existing business processes and systems to identify inefficiencies and recommend system improvements.
* Develop functional specifications, process models, and system documentation to support the design and development of ICT systems.
* Consult with technical teams to translate business requirements into system solutions, supporting system design, testing, and implementation.
* Assist with system testing, deployment, and quality assurance to ensure solutions meet business and technical requirements.
* Create and maintain user documentation and training materials, and provide ongoing system support where required.
Qualifications
* Bachelor's or higher degree in Information Technology, Information Systems, Computer Science, or a related field, or equivalent relevant experience.
* Proven experience working as an ICT Business Analyst or Business Systems Analyst, supporting ICT systems and business applications.
* Demonstrated experience in requirements gathering, business process analysis, and system documentation.
* Experience working with ICT systems, enterprise applications, or ERP platforms, including system analysis and improvement.
* Strong communication skills with the ability to liaise effectively with technical and non-technical stakeholders.
* Familiarity with system testing, implementation support, and user documentation.
Please include your resume, a copy of your qualifications, and work referees with your application.
About Company
At WellConnected, we provide managed print solutions, office equipment, and document workflow automation to businesses across Western Australia. Our work focuses on supporting customers with reliable printer and copier solutions, proactive monitoring, maintenance, and software-driven document management to improve efficiency and reduce operational overheads. We operate with a strong emphasis on local support, process improvement, and the effective use of technology to help organisations streamline their day-to-day operations.
This job is posted from Workinitiatives platform.
Work Type: Full time
Salary: $82000-94000
Job Publish: 13-02-2026
Job Expire: 15-03-2026
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