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Front desk coordinator

Newcastle
beBeeCustomerService
Posted: 11 July
Offer description

We are seeking a highly motivated and organized Receptionist to join our dental practice. The ideal candidate will have experience in handling patient appointments, processing payments, and maintaining accurate records.

The successful applicant will work as part of a close-knit team, providing exceptional customer service and ensuring a seamless experience for patients. They will also be responsible for managing the front desk, answering phone calls, and responding to queries.


Key Responsibilities

* Manage patient appointments, scheduling, and cancellations
* Process payments, handle billing, and maintain accurate financial records
* Answer phone calls, respond to queries, and provide excellent customer service
* Maintain a clean and organized workspace, adhering to infection control procedures

In return for your hard work and dedication, we offer:


Benefits

* Above award wages and penalty rates
* Access to corporate fitness program
* Flexible 9 day fortnight pattern with limited weekend work
* Rapidly growing organization with opportunities for career progression

We are committed to supporting your growth and development, offering on-the-job coaching, reward and recognition programs, and opportunities to learn from experienced professionals.


About Us

We are a leading provider of dental services, dedicated to improving the oral health of Australians. Our team is passionate about delivering exceptional patient care, and we are seeking like-minded individuals to join us on this journey.

As one of Australia's largest corporate dental networks, we strive to provide a perfect experience for our patients and support to our dentists. We are waiting to welcome you to our team!


Requirements

* Experience as a Dental or Medical Receptionist
* Strong organizational skills, ability to manage multiple tasks, and prioritize responsibilities
* Excellent communication and interpersonal skills, with a warm and approachable demeanor
* A proven track record of punctuality, reliability, and a desire for excellence

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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